Delete your account

Self-serve workspace deletion

1. Sign in as the workspace owner and open Settings → Data & deletion.
2. Confirm by typing DELETE. Deletion is scheduled 14 days out.
3. You receive a confirmation email plus reminders at 7, 3, 1 day(s) remaining. Cancel anytime before the scheduled date from the same settings page.
4. On the deletion date we email a full Excel export (customers, suppliers, products, sales, staff, payroll), then permanently delete the workspace.

Retention while active

Sales kept 2 years; payroll & staff history kept 5 years; full export emailed before account deletion, with reminders during the deletion grace period.

• Sales older than 2 years are removed automatically.
• Payroll and former staff history older than 5 years are removed automatically.

Email request (login user)

1. Email support@usezypo.com from the email address on your account.
2. Use the subject line Account deletion request and include your account email and workspace/organization name.
3. For personal login removal without deleting a shared workspace, we verify ownership and remove or anonymize your user profile. Workspace business records remain until the owner deletes the workspace.

Questions

Contact support@usezypo.com.